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F.A.Q.

 Frequently Asked Questions:

Q:  Where are you located?
A:  Calgary, Alberta, Canada.
 
Q:  Do you ship to the US or other countries?
A:  Unfortunately 007 does not ship to any other countries.  We ship to all addresses in Canada.
 
Q:  NOT FOR CIVILIAN? What? Why?
A:  Fully colored Airsoft guns are Replica Firearms in Canada, and they are PROHIBITED to be sold to civilians, unless you possess a Prohibited Goods Permit.  Here at 007 Airsoft, we deal in Non-Replica Airsoft guns (Airsoft guns with clear bodies) for civilians.  Make no mistake though, as our clear bodied Airsoft guns are not the regular low-quality products you might see from other websites.  Our products are of top quality, from the makers of the best Airsoft products around the world.
  
Q:  Why do you keep replica firearms on your website then?  It's a waste of my time!
A:  While we abide by the law 100% here at 007 Airsoft, we do also deal with replica firearms legally when dealing with the Law Enforcement / Military industries , and licensed theatrical prop companies.
  
Q:  How do I get a prohibited goods permit?  
A:  You'll need to speak to your province's Chief Firearms Officer, for more info, click here.
  
Q:  What are Airsoft guns ?
A:  Airsoft guns are pellet guns that shoot plastic spherical BB pellets.  They are used mainly for recreational purpose in war-games or target shooting competitions.  A very similar sport to Airsoft is Paintball, the different lies between the fact that Airsoft plastic BB's do not leave mark when it hits the target.  While a lot of paintball guns are called paintball markers, Airsoft guns are often refered to as paintless markers.  Airsoft guns are used as training weapons across Canada at various military regiments and law enforcement agencies.  007 is proud to be a supplier to some of these agencies including the Calgary Police Service's firearms training division. 
 
Q:  Are Airsoft guns legal in Canada?
A:  Yes, but replica firearms are not.  To learn more visit the legality page here : www.007airsoft.com/legality.htm 
 
Q:  Why are your prices sooo expensive?  I found a retailer overseas with much better prices !!!
A:  Our prices are listed in Canadian dollars.  When you buy from overseas, you need to pay for shipment fee from overseas to Canada, Canada's importation taxes, G.S.T. and P.S.T., Canada Boarder Services Agency's (CBSA) duty charges, and your brokerage company's brokerage charge.  Most of the time you will end up paying about the same amount as 007 Airsoft's retail price when you buy from over seas.  Further more, your order will most likely be seized by Customs (CBSA) if you do not present the appropriate licenses / permits to import them.
 
Q:  Do you have a show room?
A:  007 is an online based business , we do not have a store front.  However if you will be stopping by Calgary you are more than welcome to setup a meeting time with us, and visit Ken's little Airsoft world.
 
Q:  Do your guns have orange / red tip and trademark removed?
A:  Orange / red tip and trademark removal is a regulation in effect in the USA.  Since 007 Airsoft import our Airsoft guns directly from Asia (where they are made) and not from the States, our Airsoft guns do not have orange / red tip or trademark removed.  What you will get is 100% exactly as seen on the pictures on our product section.
 
Q:  Which gun is the best?
A:  Airsoft guns are all replica guns and their performance do not vary too greatly.  However, there are three things that you should keep in mind when picking an AEG.  1) Full stock can usually accommodate a better battery.  2) Longer and tighter barrel allows more accuracy.  3) Faster motor gives you a higher ROF (rate of fire).
 
Q:  I am a paintballer, and I want to try Airsoft, what are the differences between the two sports?
A:  The two sports are similar concepts, we use toy guns to play war games.  However Airsoft is growing bigger in Canada now because players tend to like more realism during their war games.  Generally speaking if we compare airsoft rifles and paintball markers of the same price range, Airsoft guns look more realistic and have greater effective range and accuracy over paintball markers.  Airsoft BB's do not burst so they do not leave a mark on your outfit once you are hit.  Because of this we wear a lot of realistic gears and equipments, without the fear of them getting damaged by paint.
 
Q:  BB's don't burst when I am hit, so how can I tell if I am hit or not? 
A:  Most of the time when you are hit you can feel the hit.  However if you're wearing heavy equipments or vests, you might not feel it.  But in those cases, you can almost always hear the sound of the BB hitting your equipments.  We rely on an honor system in that the person getting hit must call himself out.  
 
Q:  Can I buy an airsoft gun and use paintball in it?
A:  Yes, there are 6mm paintballs that are designed to be used with Airsoft guns.  However these are usually poorly made and they tend to burst inside of the Airsoft guns.  This mean nothing but big trouble for your Airsoft guns, as they are meant to shoot plastic BB's, not paintballs.  The use of such 6mm paintballs is strongly discouraged.
 
Q:  How do you get pass customs?
A:  007 imports all products by following all regulations regarding firearms and/or prohibited items. All items sold on this website conform to Canadian regulations and laws.
 
Q:  Will there be any problem shipping an Airsoft guns to me?
A:  No, we ship multiple orders to Canadian addresses everyday, there will not be any problems.
 
Q:  What happens if my order is confiscated? 
A:  We import all our stocks by closely following Canadian laws and regulations.  Your orders will not be confiscated.  In the rare case that we cannot deliver you what you have paid for, you will be offered a 100% refund on the item.
 
Q:   I want something you don't have in stock, how long will it take to get here?
A:  Then it will be special ordered,  it generally will take about 2-4 weeks to get to you, once the full payment is received.
 
Q:  Can I track my parcel?
A:  Yes, a tracking number will be sent to you upon request.  You may track it at www.purolator.ca.
 
Q:  Are there any hidden charges?
A:  At 007 Airsoft, we always list all the charges that will be incurred.  There are no hidden charges.  The total that you'll pay is the subtotal of all items plus shipment cost. If you choose to pay with Paypal, there will be a 4% Paypal service charge.
 
Q:  Do you match prices?
A:  Yes, all you have to do is mention where you found a cheaper price and prove that they can indeed provide you that item for that price.  007 will try our best to match or even beat Canadian online retailer prices.
 
Q:  Do you handle repairs?
A:  Yes please visit our Repair page for details.
 
Q:  What if I want a refund?
A:  In most cases refund is possible, however there will be a restocking fee.  Please visit our Warranty page for details.
 
Q:  I'm a newbie (starter in Airsoft), what do I need to know?
A:  There's a lot to learn.  Your first step would be to visit the "Canadian Airsoft Newbie Guide" provided by Airsoft Canada.  If you still have questions afterwards, contact us and we'll try our best to help out.
 
Q:  Where can I find more information about Airsoft?
A:  Some useful Canadian websites are: JOC, Airsoft Canada, Airsoft Planet.
 
Q:  I don't find the answers I need, where can I get help?
A:  Contact us and we'll try our best to help you out :)  Click to our contact page from above.
 
Q:  I want to customize my gun, can you give me suggestions?
A:  See what you like here: http://www.arcoefrecce.it/softair/personalise.asp 

 

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